Customereye

Totaljobs

Jobs & Recruitment • United Kingdomwww.totaljobs.com

Review data last updated .

Based on public reviews and response behavior.

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708 reviews over 4,283 days (about 5 per month). Busiest month: 10% of reviews. Languages: en 98%, unknown 2%.

Overall Score

60/100
+23.3 vs. last month3.34 ★ average rating · 708 reviews
60/100 from 708 reviews over 41 months, high confidence.

Jobs & Recruitment average: score 66.9, rating 4.39 stars, reply rate 44.1%, over 386 ranked companies · benchmark 7 Oct 2026

Score

59.5

Industry average 66.9

7.4 below average

Rating

3.34

Industry average 4.39

1.05 below average

Reply rate

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Industry average 44.1%

not measured

Competitive Performance Rank

Among ranked Jobs & Recruitment companies

#269of 386 ranked in Jobs & Recruitment
Top 70% · Mid Pack
#1 (best)#386 (worst)
#267Peer
#268Peer
#269This company
#270Peer
#271Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

53% of reviews positive, 45% negative

53%
positive
  • Positive53%
  • Neutral2%
  • Negative45%

Sentiment Balance

Covering September 2026 — 14 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Problem Resolution
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Communication
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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