Customereye

Toshiba

Appliances & Home Electronics • United Kingdomwww.toshiba.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 880 days (about 3.5 per month). Busiest month: 7% of reviews. Languages: en 92%, fr 5%, es 3%.

Overall Score

21/100
+20.0 vs. last month1.26 ★ average rating · 100 reviews
21/100 from 100 reviews over 20 months, moderate confidence.

Appliances & Home Electronics average: score 58.6, rating 3.94 stars, reply rate 34.5%, over 956 ranked companies · benchmark 3 Nov 2026

Score

21.1

Industry average 58.6

37.5 below average

Rating

1.26

Industry average 3.94

2.68 below average

Reply rate

—

Industry average 34.5%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#924of 956 ranked in Appliances & Home Electronics
Top 97% · Bottom Tierup 402 from last month
#1 (best)#956 (worst)
#922Peer
#923Peer
#924This company
#925Peer
#926Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

22% of reviews positive, 76% negative

22%
positive
  • Positive22%
  • Neutral2%
  • Negative76%

Sentiment Balance

Covering October 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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