Based on public reviews and response behavior.
100 reviews over 2,789 days (about 1.1 per month). Busiest month: 5% of reviews. Languages: en 98%, de 1%, es 1%.
Appliances & Home Electronics average: score 58.6, rating 3.94 stars, reply rate 34.5%, over 956 ranked companies · benchmark 3 Nov 2026
Score
23.3
Industry average 58.6
35.3 below average
Rating
2.02
Industry average 3.94
1.92 below average
Reply rate
—
Industry average 34.5%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
30% of reviews positive, 70% negative
Covering December 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 956 ranked companies in Appliances & Home Electronics (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.430 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.256). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
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