Food & Beverage • Norwichwww.thetapaslunchcompany.co.uk
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 4,436 days (about 4.1 per month). Busiest month: 14% of reviews.
Food & Beverage average: score 62.0, rating 4.24 stars, reply rate 33.3%, over 2,792 ranked companies · benchmark 12 Oct 2026
Score
55.3
Industry average 62.0
6.7 below average
Rating
4.76
Industry average 4.24
0.52 above average
Reply rate
—
Industry average 33.3%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 12% negative
Covering February 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,792 ranked companies in Food & Beverage (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 442 mentions with a sentiment score of 85.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99