Based on public reviews and response behavior.
600 reviews over 1,315 days (about 14 per month). Busiest month: 10% of reviews.
Supplements & Nutrition average: score 62.9, rating 4.40 stars, reply rate 44.4%, over 825 ranked companies · benchmark 9 Oct 2026
Score
52.1
Industry average 62.9
10.8 below average
Rating
4.75
Industry average 4.40
0.35 above average
Reply rate
—
Industry average 44.4%
not measured
Among ranked Supplements & Nutrition companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering December 2023 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 825 ranked companies in Supplements & Nutrition (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.176 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.149). Review the worst months in the trend data to identify specific operational or product issues.
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