Customereye

Anytime Fitness UK

Supplements & Nutrition • United Kingdomanytimefitness.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
−10.8 vs. last month4.04 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#232of 301
Top 77% · Bottom Tier
#1 (best)#301 (worst)
#230Peer
#231Peer
#232This company
#233Peer
#234Peer

Overall Customer Sentiment

Below Average

76% of reviews positive, 24% negative

76%
positive
  • Positive76%
  • Neutral0%
  • Negative24%

Sentiment Balance

Covering November 2024 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
27.7%
Product Quality
20.3%
Loyalty
15.1%
Pricing
11.8%
Problem Resolution
5.0%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 11.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH66/100
66/100
signal score
  • Built from a negative-review share of 46.3% across this company's analyzed reviews.
  • 12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
67.5%
4
8.2%
3
3.8%
2
2.0%
1
18.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 76.7% of reviews in the last three months were positive, compared with 72.4% in the three months before that.

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