Based on public reviews and response behavior.
22 days of reviews, with a steady monthly review flow. Busiest month: 99% of reviews — one month dominates this sample. Languages: en 99%, af 1%.
Home Services average: score 70.2, rating 4.59 stars, reply rate 46.9%, over 1,381 ranked companies · benchmark 4 Nov 2026
Score
54.3
Industry average 70.2
15.9 below average
Rating
3.26
Industry average 4.59
1.33 below average
Reply rate
—
Industry average 46.9%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 49% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 51% of reviews in this period, with 49% negative and 0% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,381 ranked companies in Home Services (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.399 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 54.3 sits in the bottom quarter of about 1,400 ranked Home Services companies (25th percentile: 61, median: 72). The weakest topic and the reply rate are the two levers that move this score fastest.
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