Taxis & Public Transportwww.taxifirst.net
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 488 days (about 6.2 per month). Busiest month: 60% of reviews — one month dominates this sample. Languages: en 100%.
Taxis & Public Transport average: score 65.8, rating 4.19 stars, reply rate 42.2%, over 59 ranked companies · benchmark 10 Oct 2026
Score
64.4
Industry average 65.8
1.4 below average
Rating
3.92
Industry average 4.19
0.27 below average
Reply rate
—
Industry average 42.2%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 30% negative
Covering August 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 59 ranked companies in Taxis & Public Transport (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 90% of reviews against an industry average of 42%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 31 mentions with a sentiment score of 81.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
