Based on public reviews and response behavior.
100 reviews over 1,219 days (about 2.5 per month). Busiest month: 10% of reviews. Languages: en 95%, unknown 5%.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
63.9
Industry average 65.6
1.7 below average
Rating
3.62
Industry average 4.46
0.84 below average
Reply rate
—
Industry average 31.7%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering April 2025 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 49 mentions with a sentiment score of 75.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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