Customereye

Snowgum

Sporting Goods & Equipmentwww.snowgum.com.au

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 2,222 days (about 1.4 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

59/100
Short observation window (2222 days)
4.78 ★ average rating · 100 reviews
59/100 from 100 reviews over 3 months, moderate confidence. trend not shown: window under six months. one month holds 58% of the reviews.

Sporting Goods & Equipment average: score 62.6, rating 4.29 stars, reply rate 30.2%, over 82 ranked companies · benchmark 3 Oct 2026

Score

58.6

Industry average 62.6

4.0 below average

Rating

4.78

Industry average 4.29

0.49 above average

Reply rate

—

Industry average 30.2%

not measured

Competitive Performance Rank

Among ranked Sporting Goods & Equipment companies

#53of 82 ranked in Sporting Goods & Equipment
Top 65% · Mid Pack
#1 (best)#82 (worst)
#51Peer
#52Peer
#53This company
#54Peer
#55Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering August 2025 — 22 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Delivery Shipping
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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