Customereye

Southern Cross Fitness

Sporting Goods & Equipmentsouthernxfitness.com.au

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,946 days (about 1 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

59/100
4.50 ★ average rating · 100 reviews
59/100 from 100 reviews over 15 months, moderate confidence.

Sporting Goods & Equipment average: score 62.6, rating 4.29 stars, reply rate 30.2%, over 82 ranked companies · benchmark 3 Oct 2026

Score

58.8

Industry average 62.6

3.9 below average

Rating

4.50

Industry average 4.29

0.21 above average

Reply rate

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Industry average 30.2%

not measured

Competitive Performance Rank

Among ranked Sporting Goods & Equipment companies

#52of 82 ranked in Sporting Goods & Equipment
Top 63% · Mid Pack
#1 (best)#82 (worst)
#50Peer
#51Peer
#52This company
#53Peer
#54Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering December 2019 — 12 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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