Customereye

ShirtSpace

Apparel & Fashion • United Stateswww.shirtspace.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

68/100
+6.5 vs. last month4.78 ★ average rating · 2,000 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#43of 330
Top 13% · Top Tier
#1 (best)#330 (worst)
#41Peer
#42Peer
#43This company
#44Peer
#45Peer

Overall Customer Sentiment

Category Leader

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering July 2026 — 133 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 17% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 2,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.3%
Product Quality
17.7%
Response Speed
16.0%
Onboarding
11.6%
Pricing
9.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 19.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.0%
4
4.7%
3
1.5%
2
1.1%
1
2.7%

Based on 2,000 analyzed reviews. Sentiment is holding steady: 95.6% of reviews in the last three months were positive, compared with 96.3% in the three months before that.

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