Customereye

Izabel London

Apparel & Fashionwww.izabel.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 662 days (about 4.6 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

72/100
4.38 ★ average rating · 100 reviews
72/100 from 100 reviews over 16 months, moderate confidence.

Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.5%, over 1,396 ranked companies · benchmark 2 Oct 2026

Score

72.0

Industry average 62.4

9.6 above average

Rating

4.38

Industry average 4.23

0.15 above average

Reply rate

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Industry average 40.5%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#370of 1396 ranked in Apparel & Fashion
Top 27% · Upper Half
#1 (best)#1396 (worst)
#368Peer
#369Peer
#370This company
#371Peer
#372Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Loyalty
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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