Based on public reviews and response behavior.
171 reviews over 301 days (about 17 per month). Busiest month: 22% of reviews. Languages: en 100%.
Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.5%, over 1,396 ranked companies · benchmark 2 Oct 2026
Score
81.7
Industry average 62.4
19.3 above average
Rating
4.15
Industry average 4.23
0.08 below average
Reply rate
—
Industry average 40.5%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 28% negative
Covering September 2026 — 26 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 35% negative and 0% neutral.
Share of theme mentions
Themes extracted from 171 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,396 ranked companies in Apparel & Fashion (benchmark 2 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.306 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 81.7 places the company in the top quarter of about 1,400 ranked Apparel & Fashion companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
