Based on public reviews and response behavior.
117 reviews over 1,190 days (about 3 per month). Busiest month: 68% of reviews — one month dominates this sample. Languages: en 96%, unknown 3%, es 1%.
Apparel & Fashion average: score 64.0, rating 4.25 stars, reply rate 36.5%, over 3,066 ranked companies · benchmark 19 Oct 2026
Score
56.3
Industry average 64.0
7.7 below average
Rating
3.13
Industry average 4.25
1.12 below average
Reply rate
—
Industry average 36.5%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 45% negative
Covering August 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 43% negative and 7% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 117 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,066 ranked companies in Apparel & Fashion (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.198 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 11% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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