Based on public reviews and response behavior.
199 reviews over 289 days (about 21 per month). Busiest month: 13% of reviews. Languages: en 96%, fr 4%, da 1%.
Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.7%, over 1,409 ranked companies · benchmark 3 Oct 2026
Score
56.3
Industry average 62.4
6.1 below average
Rating
4.59
Industry average 4.23
0.36 above average
Reply rate
—
Industry average 40.7%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering September 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes extracted from 199 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,409 ranked companies in Apparel & Fashion (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 11% of reviews against an industry average of 41%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 161 mentions with a sentiment score of 86.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
