Tech & Electronics • United Kingdomwww.samsungrecycle.co.uk
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 1,010 days (about 18 per month). Busiest month: 8% of reviews.
Tech & Electronics average: score 60.0, rating 4.24 stars, reply rate 29.4%, over 796 ranked companies · benchmark 7 Oct 2026
Score
65.3
Industry average 60.0
5.3 above average
Rating
4.66
Industry average 4.24
0.42 above average
Reply rate
—
Industry average 29.4%
not measured
Among ranked Tech & Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 20% negative
Covering November 2024 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 796 ranked companies in Tech & Electronics (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 13% of reviews against an industry average of 29%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Response Speed" is the strongest recurring theme in the reviews: 310 mentions with a sentiment score of 78.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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