Customereye

Saltire Facilities Management

Home Serviceswww.saltire.co.uk

Review data last updated .

Based on public reviews and response behavior.

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71 reviews over 2,192 days (about 1 per month). Busiest month: 6% of reviews. Languages: en 100%.

Overall Score

46/100
+33.3 vs. last month3.75 ★ average rating · 71 reviews
46/100 from 71 reviews over 8 months, limited confidence.

Home Services average: score 70.3, rating 4.63 stars, reply rate 44.4%, over 2,057 ranked companies · benchmark 17 Oct 2026

Score

45.8

Industry average 70.3

24.5 below average

Rating

3.75

Industry average 4.63

0.88 below average

Reply rate

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Industry average 44.4%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1963of 2057 ranked in Home Services
Top 95% · Bottom Tierup 306 from last month
#1 (best)#2057 (worst)
#1961Peer
#1962Peer
#1963This company
#1964Peer
#1965Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

69% of reviews positive, 30% negative

69%
positive
  • Positive69%
  • Neutral1%
  • Negative30%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Problem Resolution
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Product Quality
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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