Customereye

The Royal Mint

Hobbies & Arts • United Kingdomwww.royalmint.com

Review data last updated .

Based on public reviews and response behavior.

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197 reviews over 157 days (about 38 per month). Busiest month: 31% of reviews. Languages: en 98%, es 1%, it 1%.

Overall Score

69/100
Short observation window (157 days)
−17.9 vs. last month3.66 ★ average rating · 197 reviews
69/100 from 197 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Hobbies & Arts average: score 65.3, rating 4.42 stars, reply rate 31.5%, over 2,616 ranked companies · benchmark 22 Oct 2026

Score

68.7

Industry average 65.3

3.4 above average

Rating

3.66

Industry average 4.42

0.76 below average

Reply rate

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Industry average 31.5%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#1138of 2616 ranked in Hobbies & Arts
Top 44% · Upper Halfdown 5 from last month
#1 (best)#2616 (worst)
#1136Peer
#1137Peer
#1138This company
#1139Peer
#1140Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

70% of reviews positive, 29% negative

70%
positive
  • Positive70%
  • Neutral1%
  • Negative29%

Sentiment Balance

Covering September 2026 — 11 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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Loyalty
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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