Customereye

Robertson Bell

Finance & Insurancewww.robertsonbell.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,083 days (about 2.8 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

76/100
4.98 ★ average rating · 100 reviews
76/100 from 100 reviews over 12 months, moderate confidence.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.2%, over 1,998 ranked companies · benchmark 5 Oct 2026

Score

76.1

Industry average 62.9

13.2 above average

Rating

4.98

Industry average 4.27

0.71 above average

Reply rate

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Industry average 49.2%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#316of 1998 ranked in Finance & Insurance
Top 16% · Top Tier
#1 (best)#1998 (worst)
#314Peer
#315Peer
#316This company
#317Peer
#318Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 4% negative

95%
positive
  • Positive95%
  • Neutral1%
  • Negative4%

Sentiment Balance

Covering July 2025 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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