Based on public reviews and response behavior.
200 reviews over 50 days (about 122 per month). Busiest month: 62% of reviews — one month dominates this sample. Languages: en 100%.
Flight & Hotel Booking average: score 64.8, rating 4.32 stars, reply rate 49.2%, over 638 ranked companies · benchmark 20 Sept 2026
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 15% negative
Covering September 2026 — 55 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 15% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Included in the full report
Unlock the full report — $4.99