Customereye

Right Channel Radios

Automotive & Mobility • United Stateswww.rightchannelradios.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
−18.3 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#94of 265
Top 35% · Upper Half
#1 (best)#265 (worst)
#92Peer
#93Peer
#94This company
#95Peer
#96Peer

Overall Customer Sentiment

Above Average

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering October 2022 — 18 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 22% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2022.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.6%
Product Quality
16.5%
Response Speed
15.3%
Customer Support
14.6%
Loyalty
11.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100
19/100
signal score
  • Built from a negative-review share of 18.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.7%
4
4.0%
3
1.5%
2
1.2%
1
1.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.5% of reviews in the last three months were positive, compared with 96.6% in the three months before that.

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