Customereye

7days Performance

Automotive & Mobility • United Kingdom7daysperformance.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

68/100
−6.5 vs. last month4.42 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#19of 265
Top 7% · Top Tier
#1 (best)#265 (worst)
#17Peer
#18Peer
#19This company
#20Peer
#21Peer

Overall Customer Sentiment

Category Leader

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering October 2024 — 63 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
17.4%
Product Quality
17.0%
Pricing
15.7%
Customer Support
14.7%
Response Speed
9.8%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • •Built from a negative-review share of 14.7% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5★
83.2%
4★
1.8%
3★
1.3%
2★
1.7%
1★
12.0%

Based on 600 analyzed reviews. Sentiment is slipping: 82.4% of reviews in the last three months were positive, compared with 91.6% in the three months before that.

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