Customereye

Dublin Express

Automotive & Mobilitydublinexpress.ie

Review data last updated .

Based on public reviews and response behavior.

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194 reviews over 63 days (about 94 per month). Busiest month: 78% of reviews — one month dominates this sample. Languages: en 89%, de 3%, fr 3%.

Overall Score

68/100
Short observation window (63 days)
−25.8 vs. last month4.42 ★ average rating · 194 reviews
68/100 from 194 reviews over 3 months, moderate confidence. trend not shown: window under six months. one month holds 78% of the reviews.

Automotive & Mobility average: score 63.8, rating 4.31 stars, reply rate 40.3%, over 2,402 ranked companies · benchmark 14 Oct 2026

Score

67.9

Industry average 63.8

4.1 above average

Rating

4.42

Industry average 4.31

0.11 above average

Reply rate

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Industry average 40.3%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1067of 2402 ranked in Automotive & Mobility
Top 44% · Upper Halfdown 141 from last month
#1 (best)#2402 (worst)
#1065Peer
#1066Peer
#1067This company
#1068Peer
#1069Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering September 2026 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Response Speed
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Problem Resolution
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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