RangePlus

Cosmetics & Fragrance • United Kingdomwww.rangeplus.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

4.25 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#168of 191

Top 88% · Bottom Tier

#1 (best)#191 (worst)

#166Peer

#167Peer

#168This company

#169Peer

#170Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 26% negative

72%

positive

Positive72%
Neutral3%
Negative26%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 578 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.1%

Response Speed

15.0%

Product Quality

13.7%

Customer Support

11.5%

Pricing

11.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH61/100

61/100

signal score

•Built from a negative-review share of 35.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

74.3%

4★

6.8%

3★

3.0%

2★

1.3%

1★

14.5%

Based on 600 analyzed reviews. Sentiment is slipping: 44.4% of reviews in the last three months were positive, compared with 80.0% in the three months before that.

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