Based on public reviews and response behavior.
426 reviews over 723 days (about 18 per month). Busiest month: 16% of reviews. Languages: en 99%, fr 1%, it 1%.
Veterinary & Pet Services average: score 66.3, rating 4.42 stars, reply rate 36.3%, over 268 ranked companies · benchmark 6 Oct 2026
Score
60.0
Industry average 66.3
6.3 below average
Rating
3.71
Industry average 4.42
0.71 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Veterinary & Pet Services companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 31% negative
Covering August 2026 — 57 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 12% negative and 2% neutral.
Share of theme mentions
Themes extracted from 426 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 268 ranked companies in Veterinary & Pet Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.232 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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