Customereye

Postscript Books

Media & Contentwww.psbooks.co.uk

Review data last updated .

Based on public reviews and response behavior.

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148 reviews over 342 days (about 13 per month). Busiest month: 13% of reviews. Languages: en 99%, it 1%.

Overall Score

74/100
−7.5 vs. last month4.85 ★ average rating · 148 reviews
74/100 from 148 reviews over 11 months, moderate confidence.

Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,071 ranked companies · benchmark 7 Oct 2026

Score

73.5

Industry average 60.8

12.7 above average

Rating

4.85

Industry average 4.08

0.77 above average

Reply rate

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Industry average 32.6%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#271of 1071 ranked in Media & Content
Top 25% · Upper Half
#1 (best)#1071 (worst)
#269Peer
#270Peer
#271This company
#272Peer
#273Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering August 2026 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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