Customereye

Printerpix UK

Printing & Signage • USwww.printerpix.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

45/100
+33.3 vs. last month3.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#220of 232
Top 95% · Bottom Tier
#1 (best)#232 (worst)
#218Peer
#219Peer
#220This company
#221Peer
#222Peer

Overall Customer Sentiment

Below Average

60% of reviews positive, 39% negative

60%
positive
  • Positive60%
  • Neutral2%
  • Negative39%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 40% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 510 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.5%
Customer Support
15.3%
Product Quality
14.4%
Loyalty
10.2%
Response Speed
9.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 20.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH59/100
59/100
signal score
  • Built from a negative-review share of 38.7% across this company's analyzed reviews.
  • 10 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating
5
55.3%
4
6.7%
3
3.2%
2
6.2%
1
28.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 66.7% of reviews in the last three months were positive, compared with 62.7% in the three months before that.

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