Customereye

Pro World

Printing & Signage • United Statesproworldinc.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−15.0 vs. last month4.64 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#185of 232
Top 80% · Bottom Tier
#1 (best)#232 (worst)
#183Peer
#184Peer
#185This company
#186Peer
#187Peer

Overall Customer Sentiment

Below Average

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative21%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.2%
Product Quality
17.8%
Response Speed
15.9%
Customer Support
14.0%
Loyalty
10.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 4.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 20.5% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
84.9%
4
5.7%
3
2.9%
2
1.8%
1
4.7%

Based on 1,000 analyzed reviews. Sentiment is slipping: 64.3% of reviews in the last three months were positive, compared with 72.7% in the three months before that.

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