Customereye

Partyrama

Gifts & Party Supplies • United Stateswww.partyrama.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
+71.4 vs. last month4.24 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#114of 149
Top 77% · Bottom Tier
#1 (best)#149 (worst)
#112Peer
#113Peer
#114This company
#115Peer
#116Peer

Overall Customer Sentiment

Below Average

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral0%
  • Negative21%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 580 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.9%
Product Quality
17.8%
Customer Support
13.0%
Response Speed
13.0%
Loyalty
12.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100
35/100
signal score
  • Built from a negative-review share of 37.0% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
74.7%
4
5.5%
3
2.5%
2
3.7%
1
13.7%

Based on 600 analyzed reviews. Sentiment is improving: 61.5% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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