Based on public reviews and response behavior.
100 reviews over 468 days (about 6.5 per month). Busiest month: 28% of reviews. Languages: en 99%, fr 1%.
Hobbies & Arts average: score 65.3, rating 4.42 stars, reply rate 31.5%, over 2,616 ranked companies · benchmark 23 Oct 2026
Score
17.1
Industry average 65.3
48.2 below average
Rating
1.37
Industry average 4.42
3.05 below average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
17% of reviews positive, 81% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,616 ranked companies in Hobbies & Arts (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.290 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 17.1 sits in the bottom quarter of about 2,600 ranked Hobbies & Arts companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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