Based on public reviews and response behavior.
100 reviews over 1,170 days (about 2.6 per month). Busiest month: 48% of reviews. Languages: en 100%.
Mobile & Telecom average: score 53.5, rating 3.65 stars, reply rate 35.9%, over 382 ranked companies · benchmark 6 Oct 2026
Score
61.4
Industry average 53.5
7.9 above average
Rating
3.94
Industry average 3.65
0.29 above average
Reply rate
—
Industry average 35.9%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 28% negative
Covering March 2026 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 9% negative and 9% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 382 ranked companies in Mobile & Telecom (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.196 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 2% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
