Based on public reviews and response behavior.
127 reviews over 15 days (about 258 per month). Busiest month: 93% of reviews — one month dominates this sample. Languages: en 93%, unknown 6%, fr 1%.
Printing & Signage average: score 66.2, rating 4.64 stars, reply rate 38.0%, over 860 ranked companies · benchmark 9 Oct 2026
Score
53.4
Industry average 66.2
12.8 below average
Rating
4.51
Industry average 4.64
0.13 below average
Reply rate
—
Industry average 38.0%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 21% negative
Covering September 2026 — 118 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 127 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 860 ranked companies in Printing & Signage (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.189 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 53.4 sits in the bottom quarter of about 850 ranked Printing & Signage companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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