Customereye

Muscle & Strength

Supplements & Nutrition • United Stateswww.muscleandstrength.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

66/100
+5.1 vs. last month4.68 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#65of 301
Top 22% · Top Tier
#1 (best)#301 (worst)
#63Peer
#64Peer
#65This company
#66Peer
#67Peer

Overall Customer Sentiment

Category Leader

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering July 2026 — 101 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 19% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.6%
Response Speed
18.1%
Product Quality
17.5%
Pricing
13.9%
Loyalty
7.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 23.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
88.0%
4
3.5%
3
2.1%
2
1.6%
1
4.8%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 92.2% of reviews in the last three months were positive, compared with 94.5% in the three months before that.

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