Customereye

Silverback Gymwear

Supplements & Nutrition • United Kingdomsilverbackgymwear.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

68/100
+1.9 vs. last month4.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#44of 301
Top 15% · Top Tier
#1 (best)#301 (worst)
#42Peer
#43Peer
#44This company
#45Peer
#46Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 14% negative

83%
positive
  • Positive83%
  • Neutral3%
  • Negative14%

Sentiment Balance

Covering October 2024 — 143 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 13% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
31.5%
Delivery Shipping
18.1%
Loyalty
13.5%
Response Speed
10.2%
Customer Support
9.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100
24/100
signal score
  • Built from a negative-review share of 24.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.5%
4
5.2%
3
2.8%
2
1.8%
1
3.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.5% of reviews in the last three months were positive, compared with 94.3% in the three months before that.

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