Customereye

Mopp

Home Services • United Kingdomwww.mopp.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 4,190 days (about 0.7 per month). Busiest month: 28% of reviews. Languages: en 100%.

Overall Score

37/100
1.94 ★ average rating · 100 reviews
37/100 from 100 reviews over 8 months, moderate confidence.

Home Services average: score 70.2, rating 4.58 stars, reply rate 47.0%, over 1,395 ranked companies · benchmark 2 Nov 2026

Score

37.0

Industry average 70.2

33.2 below average

Rating

1.94

Industry average 4.58

2.64 below average

Reply rate

—

Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1366of 1395 ranked in Home Services
Top 98% · Bottom Tier
#1 (best)#1395 (worst)
#1364Peer
#1365Peer
#1366This company
#1367Peer
#1368Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

45% of reviews positive, 53% negative

45%
positive
  • Positive45%
  • Neutral2%
  • Negative53%

Sentiment Balance

Covering November 2015 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Communication
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Home Services