Based on public reviews and response behavior.
1,250 reviews over 617 days (about 62 per month). Busiest month: 60% of reviews — one month dominates this sample. Languages: en 72%, es 14%, da 6%.
Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,979 ranked companies · benchmark 15 Oct 2026
Score
45.4
Industry average 61.8
16.4 below average
Rating
2.06
Industry average 4.22
2.16 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
24% of reviews positive, 75% negative
Covering August 2026 — 752 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 69% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 1,250 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,979 ranked companies in Food & Beverage (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.590 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.359). Review the worst months in the trend data to identify specific operational or product issues.
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