Customereye

Mansfield Forward BID

Government & Civic • United Kingdomwww.mansfieldbid.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 872 days (about 3.5 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

60/100
4.98 ★ average rating · 100 reviews
60/100 from 100 reviews over 12 months, moderate confidence.

Government & Civic average: score 33.5, rating 2.15 stars, reply rate 5.8%, over 21 ranked companies · benchmark 3 Nov 2026

Score

60.1

Industry average 33.5

26.6 above average

Rating

4.98

Industry average 2.15

2.83 above average

Reply rate

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Industry average 5.8%

not measured

Competitive Performance Rank

Among ranked Government & Civic companies

#2of 21 ranked in Government & Civic
Top 10% · Top Tier
#1 (best)#21 (worst)
#1Peer
#2This company
#3Peer
#4Peer
#5Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering May 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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