Customereye

Malpassbutchery

Food & Beverage • United Kingdomwww.malpassbutchery.co.uk

Review data last updated .

Based on public reviews and response behavior.

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602 reviews.

Overall Score

65/100
−15.0 vs. last month4.19 ★ average rating · 602 reviews
65/100 from 602 reviews, high confidence.

Food & Beverage average: score 61.9, rating 4.26 stars, reply rate 33.4%, over 2,522 ranked companies · benchmark 10 Oct 2026

Score

65.1

Industry average 61.9

3.2 above average

Rating

4.19

Industry average 4.26

0.07 below average

Reply rate

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Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1108of 2522 ranked in Food & Beverage
Top 44% · Upper Halfdown 119 from last month
#1 (best)#2522 (worst)
#1106Peer
#1107Peer
#1108This company
#1109Peer
#1110Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

77% of reviews positive, 23% negative

77%
positive
  • Positive77%
  • Neutral0%
  • Negative23%

Sentiment Balance

Covering December 2022 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Loyalty
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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