Based on public reviews and response behavior.
199 reviews over 187 days (about 32 per month). Busiest month: 19% of reviews. Languages: en 100%, fr 1%.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.2%, over 1,998 ranked companies · benchmark 5 Oct 2026
Score
76.7
Industry average 62.9
13.8 above average
Rating
3.78
Industry average 4.27
0.49 below average
Reply rate
—
Industry average 49.2%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 30% negative
Covering September 2026 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.
Share of theme mentions
Themes extracted from 199 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,998 ranked companies in Finance & Insurance (benchmark 5 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.319 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 76.7 places the company in the top quarter of about 2,000 ranked Finance & Insurance companies (75th percentile: 72). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
