Customereye

Let's Do This

Supplements & Nutrition • United Kingdomwww.letsdothis.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
+9.3 vs. last month4.51 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#237of 301
Top 79% · Bottom Tier
#1 (best)#301 (worst)
#235Peer
#236Peer
#237This company
#238Peer
#239Peer

Overall Customer Sentiment

Below Average

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering October 2024 — 14 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
24.6%
Response Speed
16.7%
Communication
15.3%
Product Quality
13.1%
Problem Resolution
8.6%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 4.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100
23/100
signal score
  • Built from a negative-review share of 23.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
85.2%
4
2.0%
3
1.3%
2
1.5%
1
10.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 66.7% of reviews in the last three months were positive, compared with 67.6% in the three months before that.

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