BB Company

Supplements & Nutrition • United Statesbetterbody.co

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

+12.5 vs. last month4.44 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#273of 301

Top 91% · Bottom Tier

#1 (best)#301 (worst)

#271Peer

#272Peer

#273This company

#274Peer

#275Peer

Overall Customer Sentiment

Below Average

69% of reviews positive, 30% negative

69%

positive

Positive69%
Neutral1%
Negative30%

Sentiment Balance

Covering August 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.7%

Loyalty

17.1%

Pricing

16.3%

Product Quality

12.8%

Delivery Shipping

10.3%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 5.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100

39/100

signal score

•Built from a negative-review share of 31.3% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

76.2%

4★

11.5%

3★

1.5%

2★

1.7%

1★

9.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 76.2% of reviews in the last three months were positive, compared with 71.9% in the three months before that.

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