Customereye

bimuno

Supplements & Nutrition • United Kingdombimuno.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

47/100
+15.1 vs. last month4.36 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#269of 301
Top 89% · Bottom Tier
#1 (best)#301 (worst)
#267Peer
#268Peer
#269This company
#270Peer
#271Peer

Overall Customer Sentiment

Below Average

71% of reviews positive, 27% negative

71%
positive
  • Positive71%
  • Neutral2%
  • Negative27%

Sentiment Balance

Covering October 2024 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.5%
Customer Support
14.8%
Product Quality
13.4%
Loyalty
12.7%
Response Speed
10.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 5.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 34.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
77.2%
4
5.3%
3
3.7%
2
3.5%
1
10.3%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 79.5% in the three months before that.

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