Based on public reviews and response behavior.
100 reviews over 578 days (about 5.3 per month). Busiest month: 17% of reviews. Languages: en 100%.
Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,441 ranked companies · benchmark 3 Nov 2026
Score
59.9
Industry average 60.0
0.1 below average
Rating
1.99
Industry average 4.01
2.02 below average
Reply rate
—
Industry average 35.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 64% negative
Covering September 2026 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,441 ranked companies in Software & Web Services (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.380 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 100% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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