Customereye

Leisure Lakes Bikes

Automotive & Mobility • United Kingdomwww.leisurelakesbikes.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

64/100
−0.9 vs. last month4.64 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#30of 265
Top 11% · Top Tier
#1 (best)#265 (worst)
#28Peer
#29Peer
#30This company
#31Peer
#32Peer

Overall Customer Sentiment

Category Leader

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering December 2024 — 78 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
18.6%
Product Quality
18.1%
Customer Support
17.6%
Response Speed
13.5%
Pricing
9.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100
34/100
signal score
  • Built from a negative-review share of 34.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
87.2%
4
3.0%
3
2.5%
2
1.7%
1
5.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.5% of reviews in the last three months were positive, compared with 90.9% in the three months before that.

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