Based on public reviews and response behavior.
197 reviews over 364 days (about 16 per month). Busiest month: 35% of reviews. Languages: en 100%.
Schools & Academic Education average: score 67.7, rating 4.52 stars, reply rate 38.4%, over 1,245 ranked companies · benchmark 7 Oct 2026
Score
76.9
Industry average 67.7
9.2 above average
Rating
3.32
Industry average 4.52
1.20 below average
Reply rate
—
Industry average 38.4%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 37% negative
Covering September 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 63% negative and 0% neutral.
Share of theme mentions
Themes extracted from 197 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,245 ranked companies in Schools & Academic Education (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.310 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 100% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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