Customereye

King of Watersports

Apparel & Fashion • United Kingdomwww.kingofwatersports.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
4.73 ★ average rating · 30 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#97of 330
Top 29% · Upper Half
#1 (best)#330 (worst)
#95Peer
#96Peer
#97This company
#98Peer
#99Peer

Overall Customer Sentiment

Above Average

97% of reviews positive, 3% negative

97%
positive
  • Positive97%
  • Neutral0%
  • Negative3%

Sentiment Balance

Covering March 2014 — 22 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 25 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2014.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.0%
Pricing
18.4%
Customer Support
17.2%
Loyalty
16.1%
Product Quality
14.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW3/100
3/100
signal score
  • Built from a negative-review share of 3.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
80.0%
4
13.3%
3
6.7%
2
0.0%
1
0.0%

Based on 30 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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