Customereye

Kelvin Timber

Construction & Industrialwww.kelvintimber.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 367 days (about 8.3 per month). Busiest month: 18% of reviews. Languages: en 100%.

Overall Score

72/100
−17.5 vs. last month4.70 ★ average rating · 100 reviews
72/100 from 100 reviews over 13 months, moderate confidence.

Construction & Industrial average: score 65.5, rating 4.55 stars, reply rate 45.7%, over 1,766 ranked companies · benchmark 8 Oct 2026

Score

72.1

Industry average 65.5

6.6 above average

Rating

4.70

Industry average 4.55

0.15 above average

Reply rate

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Industry average 45.7%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#600of 1766 ranked in Construction & Industrial
Top 34% · Upper Halfdown 147 from last month
#1 (best)#1766 (worst)
#598Peer
#599Peer
#600This company
#601Peer
#602Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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