Customereye

KINGSTON

Construction & Industrial • United Stateskingstonbrass.com

Review data last updated .

Based on public reviews and response behavior.

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359 days of reviews, with a steady monthly review flow. Busiest month: 20% of reviews. Languages: en 100%, unknown 1%.

Overall Score

75/100
−0.5 vs. last month4.19 ★ average rating
75/100 from public reviews over 11 months, moderate confidence.

Construction & Industrial average: score 67.9, rating 4.50 stars, reply rate 46.7%, over 1,721 ranked companies · benchmark 4 Nov 2026

Score

75.1

Industry average 67.9

7.2 above average

Rating

4.19

Industry average 4.50

0.31 below average

Reply rate

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Industry average 46.7%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#536of 1721 ranked in Construction & Industrial
Top 31% · Upper Halfup 435 from last month
#1 (best)#1721 (worst)
#534Peer
#535Peer
#536This company
#537Peer
#538Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

72% of reviews positive, 26% negative

72%
positive
  • Positive72%
  • Neutral2%
  • Negative26%

Sentiment Balance

Covering October 2026, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Customer Support
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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