Customereye

Jones Homes UK

Real Estate & Propertywww.jones-homes.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 531 days (about 5.7 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

70/100
+15.0 vs. last month4.35 ★ average rating · 100 reviews
70/100 from 100 reviews over 17 months, moderate confidence.

Real Estate & Property average: score 67.5, rating 4.26 stars, reply rate 56.3%, over 619 ranked companies · benchmark 5 Oct 2026

Score

70.0

Industry average 67.5

2.5 above average

Rating

4.35

Industry average 4.26

0.09 above average

Reply rate

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Industry average 56.3%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#298of 619 ranked in Real Estate & Property
Top 48% · Upper Half
#1 (best)#619 (worst)
#296Peer
#297Peer
#298This company
#299Peer
#300Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral0%
  • Negative20%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Problem Resolution
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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